Frequently asked questions

General Queries

Q. Can I register for Free?
Ans. Yes, if you are above the age of 18 years, then you can register at https://shivashaktimatrimony.com for free. Basic registration is free for all.
 
Q. How can I change my Date of Birth?
Ans. You cannot change your ‘Date of Birth’ once you get registered shivashaktimatrimony.com records your Date of Birth, Phone and Email ID as your unique identity.
 
Q. Where can I update my ID proof?
Ans. You can easily update your ID proof and other required documents at shivashaktimatrimony.com. 
 
Q. Why is it important to update Aadhaar card and other identity documents?
Ans. It is mandatory to update your Aadhaar card or other documents to verify your identity with the shivashaktimatrimony.com
 
Q. How do I contact customer support?
Ans. Click on  https://shivashaktimatrimony.com & give feedback to customer support. You can also call us on +91-9400884424 (India) to get your queries resolved with the help of our customer support.
 
Q. Do you provide any friendship or dating services?
Ans. No, we don’t provide any friendship or dating services.  https://shivashaktimatrimony.com only provides matrimonial related services to its registered users, who are really genuine and serious about commitments and marriage.
 
Q. Why I am not getting the desired matches?
Ans. Please change your ‘Partner Preference’ filters in the search form to get the desired results. Please ensure that your search criteria are not too narrow or restricted.
 
Q. Why I am not getting any mail from shivashaktimatrimony.com?
Ans. You may have unsubscribed the mails from our mailer services, or marked to move these mails in Spam or Junk folder of your inbox. Please check your email setting to ensure mail delivery in your inbox only.
 
Q. Can I choose my own ID for the profile?
Ans. No. You cannot do this manually as every shivashaktimatrimony.com ID is unique and generated by system only.
 

SUBSCRIBE TO OUR NEWSLETTER

Sign up with your email to get new updates